Shipping policy

Where we deliver

We currently offer delivery to addresses in the United Kingdom for Furlo products fulfilled by our supplier. Available delivery options and the total charge are shown at checkout before you pay. Our current UK option for these products is Tracked UK delivery at no extra charge.

When to expect your order

Orders usually need about 1–3 business days for supplier processing, followed by an estimated 4–7 business days in transit to the UK. Please allow approximately 5–10 business days in total. These are estimates, not guaranteed delivery dates; delays can occur with stock, customs or carriers. We will contact you if a material delay becomes known. Unless we agree otherwise with you, we will deliver within 30 days of your order.

Fulfilment and tracking

Furlo products are fulfilled by CJdropshipping and may be dispatched from outside the UK. If items ship separately, they may arrive in separate parcels. We will send shipping confirmation and tracking details when they are available from the carrier. Please check that your delivery address is correct at checkout.

Help

If you have a delivery question or your parcel has not arrived when expected, email [email protected] with your order number. Your legal rights if goods do not arrive are unaffected.